Returns & Exchanges

At BLKBRD SHOEMAKER, we take pride in our craftsmanship and want you to be perfectly satisfied with your purchase. If your handcrafted footwear isn't a perfect fit, we offer a 14-day return and exchange policy for all unworn items in their original condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the unworn shoes back in their original BLKBRD box, ensuring all dust bags and accessories are included to avoid restocking fees.

3

Ship the Items

Affix the provided prepaid shipping label to the outside of the package and drop it off at any authorized courier location.

4

Inspection and Refund

Once our artisans inspect the returned goods for quality assurance, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing